MTW Services Ltd was founded in 1998 by Marlene Woodley after implementing, managing, and developing new sales methodologies
within the Law and Taxation Division of The Financial Times, and working for such clients as The Law Society, and Bar Council. It was
during this time that Marlene realised there were no Telemarketing companies who specialised in the Legal Market, or understood
how the market works, and decided to try and fill the void. With Marlene’s wealth of knowledge in strategic sales and research
programmes, she has personally trained her own dedicated team of Sales and Telemarketing professionals who specialise in the
Legal Sector, and has expertise in Publishing, Financial, Telecommunications, Construction, Advertising, and Manufacturing sectors,
and can boast such clients as, The Law Society, Central Law Training, O2, LexisNexis, Ascertus, nFlow, Handheld PC’s, and many others.
We believe that our people and our service offering is what make us different to other service providers. We work closely with our
clients to establish a relationship that will optimise your business performance and results, in fact we become a virtual part of your
Our people are all business professionals who excel at communicating with people via the telephone or in person.
- We are committed to providing our clients with a totally flexible and quality customised service that meets your requirements.
- Your dedicated Telemarketing Executive/s will become a ‘virtual’ part of your company/team and will represent you the same
as we would represent ourselves.
- We will regularly obtain your feedback and take action where necessary.
- We will have total focus on your business critical requirements and be flexible in responding to priority needs.
- We will provide updates and reports in a timely manner and to your agreed specification.
- We will professionally manage the launch of all new campaigns.
- Our people and your dedicated Telemarketing Executive will always have a comprehensive knowledge of your business and
- Our people are fully trained, skilled and competent in everything they do.
- We will manage the complexity of your campaign across any target audience.
- We will be open and honest in providing information on any issue/problem and stay with it until resolved.
- We will provide dedicated contact arrangements to match the requirements of your campaign.
- We will have single campaign accountability for the quality of service and the people dedicated to your campaign.
- You will have an experienced Telemarketing Executive assigned to you with personal authority to act on your behalf across
- We will pro-actively look for service innovation which will build your own business capability
- Our people will understand the impact of the service that they are providing to you and your business.